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Jumat, 28 Juni 2013

PDF Ebook Radio Silence

PDF Ebook Radio Silence

As we state, the book that we offer in the link to download is the soft documents kinds. So, it will certainly let you run out to seek for publication. And now, to update our collection, Radio Silence as the most recent book coming is provided. This is among the very best vendor books that originate from an expert author. Besides, the writer has increase the bundle of guide to be much fascinating. It doesn't have to believe a growing number of to get every meaning form this book.

Radio Silence

Radio Silence


Radio Silence


PDF Ebook Radio Silence

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Radio Silence

Product details

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margin: 0.5em 0px 0em 25px !important;

}

Audible Audiobook

Listening Length: 10 hours and 23 minutes

Program Type: Audiobook

Version: Unabridged

Publisher: HarperAudio

Audible.com Release Date: March 28, 2017

Whispersync for Voice: Ready

Language: English, English

ASIN: B01N9USX64

Amazon Best Sellers Rank:

I love Alice Oseman's previous book Solitaire and I love Radio Silence just as much. One thing I love about Oseman's books is how realistic her teenage characters are. It's refreshing to read a book about teenagers where they actually sound and act like teenagers. (It helps that she is only a few years older than her characters.) I also love the diversity in this book in terms of both race and sexuality. It is something that is very much needed in books for all ages.One of my favorite things in this book is the friendship between Frances and Aled. They are both so sweet and wonderful and their friendship was great. I loved how it helped both characters grow. I especially loved their text conversations, they always made me smile.I didn't expect to love the side characters as much as I did. I also didn't expect to hate a character as much as I did. Every character is three-dimensional and so interesting to read about. It's hard not to care for them (except for the one).I appreciate how Oseman included an emotionally abusive relationship in this book. In other books I've read that mentioned abuse it was almost always physical abuse. Emotional abuse can be just as damaging so it's good it's talked about with the same level of seriousness.I did have one problem with the book and that is that the beginning is a bit slow. The chapters throughout the book were short so that made it easier to keep reading, but I felt like it took a bit to get the story really moving. However, once the story gets going I couldn't put it down.Overall, Radio Silence is a wonderful story full of laughs, heartbreak, and beautiful friendship. I can't wait to read it again.

“Hello. I hope somebody is listening.”Be prepared for a crazy amount of quotes.So, I didn't expect to finish the last 300 pages of this book last night. But I did. I also didn't expect to be completely drowned in this story. It took my feet and pulled and kept on pulling. A day later and I've yet to reach the bottom. That is how much it stayed with me. I'm beginning feel bad for people who haven't read this yet.I don't even know where to start. *deep breath* Okay...So, this is one of those books that I completely thought was different than it turned out to be. But it was a good surprise. Like Christmas morning and when you find a dollar in your pants pocket. The characters drive this story along. Oh, did I add that all of the main characters are queer? Not only that but there is so much diversity I almost ran outside and screamed for an AMEN.There were so many geek references in this book. Game of Thrones. Scott Pilgrim. SPIRITED AWAY. On top of some pretty awesome music selections. I feel like I need to be best friends with the author. Like now.The themes in this story include depression, sexual confusion, online bullying, and abuse but on top of that, you have friendships that wild horses could not pull apart, platonic love, long lost love, typical teenage problems like school and whether to check your Tumbler or not which made it so relatable. And even though Frances' mother was awesome, not all of the parentals figures were so understanding. Which is something a lot of teenagers can relate to for sure.“I stopped speaking. There was no point trying to argue. There was no way she was going to even attempt to listen to me.They never do, do they? They never even try to listen to you.”I almost forgot to talk about the individual protagonists as a whole. So, there's Frances, and she's obsessed with a podcast called University City which is about a person stuck in a monster-ridden city set in the future. She meets Aled, who happens ot be the creator of the podcast. Cool? Yep. Only he doesn't want the world to know that. He is a very private with some heavy family drama.“...it felt like we were friends. Friends who barely knew anything about each other except the other's most private secret.”It's a slow burn friendship and THANK THE SKIES, there is no romantic love between them. They have a beautiful, soul-mate type connection that feels so real and it makes me yearn for something like that.“And I’m platonically in love with you.”“That was literally the boy-girl version of ‘no homo,’ but I appreciate the sentiment.”Without giving too much away, Aled's podcast and his persona, Radio Silence hit me in the feels. When it all comes together, and we realize who he's speaking to and how deep his agony goes, it just ripped out my heart.“I wonder - if nobody is listening to my voice, am I even making any sound at all?"Sometimes, I think we all feel that way, and Radio's pain is our pain. This book was written for you and for me.

The book centers around two friends, one who is the anonymous Creator behind a podcast and one (the narrator) who is a fan of the podcast. It's a very fandom-y story at times, though not in a love letter to fandom kind of way; you both see love and support from fans but also harassment and doxing. Despite that, there's definitely a sense of the creation of this podcast and its associated art being home for the narrator and her best friend.A big point of the book is that there's not one best path for everyone after secondary school. "University isn't the right next step for everyone, even people who get good grades" is probably the most key message here, and I thought it was handled well.I read this largely because there's a demisexual character. There's a conversation between the demi character and said character's significant other about what asexuality is and isn't (which is well done), and the word demisexual is used on page. I have conflicted feelings about this conversation, but I still appreciate the representation.As complicated as it gets, I love the friendship between Frances and Aled. The messages between them in particular are gold.

I binge-read this at like midnight and it was probably one of the best decisions I made. The character journeys/relationship in this book felt natural. There was a wonderful m/f platonic relationship at the core which was so nice to read. The little excerpts of Universe City in every chapter really gave the podcast some life. I wish I could write down everything I loved about this book

I liked the fanfic elements of this, and the characters were A+. Varied, interesting and I wasn't sure where the story might go next. However, the black moment suffering part lasted for too much of the story and I feel that Frances wasn't the right protagonist for this story- the story was really about Aled and the book centered around his journey, but it was told by a side character, which was a little disorienting especially for the large part of the book when she didn't know what was going on with Aled. Great themes and characters but wrong choice of protagonist and a plot that felt a bit unbalanced. I might try others from this author though. 3.5 stars

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Selasa, 25 Juni 2013

Download PDF I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever

Download PDF I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever

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I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever

I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever


I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever


Download PDF I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever

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I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever

About the Author

Bart Millard is a founding member and lead singer of the multi-platinum selling contemporary Christian band MercyMe. He is married to his childhood sweetheart, Shannon. They reside in Franklin, TN along with their children Sam, Gracie, Charlie, Sophie and Miles. 

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Product details

Board book: 24 pages

Publisher: Thomas Nelson; Brdbk edition (July 10, 2018)

Language: English

ISBN-10: 1400322014

ISBN-13: 978-1400322015

Product Dimensions:

8 x 0.6 x 8 inches

Shipping Weight: 1.1 pounds (View shipping rates and policies)

Average Customer Review:

4.6 out of 5 stars

74 customer reviews

Amazon Best Sellers Rank:

#281,385 in Books (See Top 100 in Books)

Thank you, Bart Millard for capturing the thoughts of a child as they imagine what heaven will be like. The words are not only light-hearted and fun but they reflect the delights many children want of ginormous ice cream cones, pets and doing the canon ball jump into a lake during summer. The illustrations are also excellent. Also, the diversity of the people in the pictures conveys the truth that God's gift of salvation is free for every person on this planet to choose. Including this child's thankfulness to God that he doesn't have to wait until heaven to spend time with God is the very best part. The little boy says "You're here in my heart. You'll never leave me. You'll stay by my side!" The music by Mercy Me has helped me through some difficult health challenges and I look forward to reading this book to foster children in need of hope. Love this book!!!

Such a beautiful book with an engaging story. My little girls love it!

I gifted my 7 year old son with this book for his birthday because he loves the song and movie! I didn’t expect to get emotional but by page 5 I was bawling my eyes out! My little one is always asking what heaven is like and this was perfect for his little self! I’m 30 years old and just imagining what it will be like broke me down in the restaurant! Thank you for such an amazing book!

Great little book for children. My family loves the song; I loved the movie; now my children can read a book that goes with it. Nicely done.

Wonderful book and interpretation on how a child would think. My daughter was so excited for me to read this book to her. She wanted me to read it again the next night! Highly recommended!

Beautiful and thick patted cover, pages are so beautifully done. Definitely not for a small child to play with but a older child to look thru and handle.

I cried reading this! My 4 yr old niece LOVES it!!! Beautiful story of our precious Jesus!

Really wonderful book with such a great message for young and old. It's just ashame there are not more books like this one around.

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I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever PDF

I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever PDF

I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever PDF
I Can Only Imagine for Little Ones: A Friendship with Jesus Now and Forever PDF

Senin, 24 Juni 2013

PDF Download CLEP® Calculus (CLEP Test Preparation)

PDF Download CLEP® Calculus (CLEP Test Preparation)

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CLEP® Calculus (CLEP Test Preparation)

CLEP® Calculus (CLEP Test Preparation)


CLEP® Calculus (CLEP Test Preparation)


PDF Download CLEP® Calculus (CLEP Test Preparation)

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CLEP® Calculus (CLEP Test Preparation)

From the Back Cover

EARN COLLEGE CREDIT WITH CLEP – GET THE MOST COMPREHENSIVE GUIDE ON THE MARKET TODAY! CLEP Calculus The Most Complete CLEP Calculus Subject ReviewEverything you need to know for the CLEP Calculus exam. Comprehensive review chapters completely align with all the subjects tested on the exam. The Best CLEP Calculus Practice Exams Available2 full-length CLEP Calculus practice tests based on official CLEP exam questions released by the College Board. Total Explanations of Questions & AnswersEach CLEP Calculus practice test comes with detailed feedback on every question. We don’t just say which answers are right – but why the others are wrong – so you’ll be prepared for the CLEP Calculus exam. Proven Test-Prep MethodsREA’s focused content and practical advice have helped millions succeed on their exams. With our step-by-step plan, you can score high on the CLEP Calculus exam and earn the college credit you deserve!  What is CLEP?CLEP is the College Board’s credit-by-examination program for more than 30 subjects. Each exam passed earns the student between 3-12 credits at more than 2,900 colleges and universities in the U.S. and abroad. REA has the largest library of CLEP test preps that can help you earn college credit while saving you valuable time and money.

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About the Author

Gregory Hill, a mathematics instructor at Hinsdale Central High School, Hinsdale, IL, has taught all levels of math for more than 25 years. Mr. Hill was an Illinois state finalist for the Presidential Award for Excellence in Mathematics and Science Teaching in 1998 and 2000.

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See all Editorial Reviews

Product details

Series: CLEP Test Preparation

Paperback: 336 pages

Publisher: Research & Education Association; 1st edition (May 14, 2008)

Language: English

ISBN-10: 073860304X

ISBN-13: 978-0738603049

Product Dimensions:

7 x 1 x 10.5 inches

Shipping Weight: 1 pounds

Average Customer Review:

4.4 out of 5 stars

15 customer reviews

Amazon Best Sellers Rank:

#981,634 in Books (See Top 100 in Books)

Our son has successfully completed fourteen CLEP examinations for a total of 48 transferrable college credits. He has used the REA books in almost all cases supplemented by the DIVE curriculum for the advanced math and Biology tests. In all cases, he has found these resources to reasonably represent the information needed to successfully pass the CLEP exams, although additional study guides, and videos should be used whenever possible to ensure test success.CLEP ExamCollege AlgebraCollege PrecalculusCollege BiologyCollege CalculusIntroductory PsychologyIntroductory SociologyPrinciples of MacroeconomicsPrinciples of MicroeconomicsInfo Sys & Computer ScienceHuman Growth & DevelopmentCollege CompositionPrinciples of ManagementPrinciples of MarketingAnalyze & Interpreting Literature

I would not try to learn or teach calculus from scratch from this book. It's strictly a review guide. For that purpose, it's not bad; it's focused and the content seems to be accurate. However, I have the following suggestions for the publisher:1) Needs updated. The test now allows use of an included graphing calculator on part of the test. This is not reflected in the text or in the practice tests, which makes it hard to target my practice of manual and calculator techniques.2) The most important part of this book is the practice tests, but the CD that delivers them has a lot of room for improvement. It is really just the two printed practice tests with a timer and automatic scoring. If, after a test is taken, each problem's line in the test results detail screen were labeled with which section of the book it corresponds with, that would be a huge improvement! The summary could also be broken out by major topics. As it is, I had to manually tally up my right and wrong answers, by what topic I thought the question was, to figure out which topics I needed further study on based on my test results. Another improvement would be for the CD to include a program to generate random practice problems, because sometimes there just aren't enough problems in the book, but since you should be using another book with this one anyway, this isn't a huge problem.If anyone can knows of a CLEP Calc review guide that addresses these issues, I am open to suggestion.

Summary: Practice tests are the best part; very challenging relative to the real thing; not the only resource you'd need to study, but very effective. A couple minor typographical errors. I wouldn't have been able to do it without these guides.-I've enjoyed using REA guides the past few years while I'm in school. I've been taking 18 credits most semesters and studying for Social Sciences and History, Biology, and most recently Calculus, concurrently.I started knowing next to nothing about any of those topics, but I scored a 69 in Biology and a 66 in Calculus (I don't have my transcript handy to remind me of my score on the first, but I passed that one handily as well).REA guides aren't going to give you all the information you need, usually - I used SparkNotes (for History and Economics, maybe a couple other things) and a couple other small references for SS&H, and I used Khan Academy for Biology and Calculus - but the REA guides organise information in a different, and sometimes more useful, way.The practice tests are a godsend. They explain the solutions to every problem concisely and yet also completely. You also get to see a lot of optimisation problems, some of which might be reused (with different numbers and proportions, of course) on the CLEP exam.The practice questions at the end of each section and subsection are both plentiful and wonderful. They ramp up from easy to a difficulty somewhere beyond what you're likely to see on the exam.I've never used the discs that come with some of the REA guides.There are a couple of minor typographical errors - mismatched parentheses in a couple of explanations, and the scoring table at the front of the book says 13 instead of 10 in one cell (or something like that) - but nothing that's more than momentarily distracting or amusing. I was able to discern what was being communicated quite easily.I recommend this product.

My son took a sample CLEP Calculus test and didn't do too well, after a semester of a homeschool Calculus. He studied with this book and passed the official CLEP test easily. Whew! (The homeschool curriculum was fine, just had a slightly different focus and format than the CLEP test.)

This is an excellent resource for the CLEP calculus test (the first I have ever taken). It provides focused facts and reviews that closely parallel the actual test material.I studied calculus on my own from a textbook, and used this book for review four days before the actual testing time. For the first practice test I got a D, the second a B, and on the actual CLEP exam I got a scaled score of 80, 100%. My honest opinion is that this book knows what its talking about, and has the information to get you a qualifying score. The CD application is organized as the CLEP exam is, which helps with orientation and reflexes.As I have not tried other CLEP calculus resources you may want to investigate those before making a final decision (the price is a little gnarly). However this book does all it needs to.

This isn't a replacement for a course or complete textbook, but it does exactly what it's supposed to do by providing great example problems as well as a brief review to explain the mechanics behind a process or operation.I've got an old calculus textbook I use for school reference but I take this to my parent's house sometimes for a quick refresher on the basics.

I bought this book for my son, he used it to review for the CLEP calculus test, and passed it with no problems at all. He liked the computer based tests, since the CLEP is given on computer it makes the practice tests more like the real CLEP. All of the practice tests are on the CDROM, that's not true for all of the CLEP books in this series.

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Sabtu, 15 Juni 2013

Download The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale

Download The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale

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The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale

The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale


The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale


Download The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale

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The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale

From the Inside Flap

Having trouble closing the deal? Stop blaming your prospects for your lack of sales and learn what it takes to close the deal. In The Very Little but Very Powerful Book on Closing, bestselling author and sales expert Jeffrey Gitomer draws on his years of experience to reveal the proven keys to closing sales and advancing your wealth. This foolproof guide will strengthen your ability to build relationships and forge new partnerships. It also teaches you how to overcome resistance, build trust and confidence, and close sales at the best rates. By following Gitomer's simple instructions, you will discover how to formulate the right closing question for each situation, create an irresistible sense of urgency, and breed sales. There are specific facts pivotal to a successful sale. The Very Little but Very Powerful Book on Closing includes five crucial questions to help you uncover these facts without inflicting pressure or chasing away prospects. You will learn how to use the questioning process early and often to maintain a favorable sales atmosphere. Effective questioning strengthens sales and perceptive listening supercharges them. The Very Little but Very Powerful Book on Closing includes essential guidelines that will maximize your listening skills, increase your productivity, reduce errors, gain customer satisfaction, and help you make more sales. The close of a sale consists of a delicate balance between your words and actions, and the prospect's thoughts and perceptions. This formidable text reveals the six closing strategies and tactics utilized by leading salespeople. The author explains why you don't close the sale, you assume the sale! The strongest selling strategy in the world is the assumption that you will make every sale you attempt. Once you master the winning sales techniques outlined in The Very Little but Very Powerful Book on Closing, you will be transformed into a salesperson that others envy. You will have the skills to beat the competition at every turn, win new accounts, retain valued clients, and take your sales to the next level.

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From the Back Cover

THE AUTHORITATIVE GUIDE TO POWERHOUSE SALES The Very Little but Very Powerful Book on Closing gives you the inside track to the winning techniques for making the sale at the price you want. Written by Jeffrey Gitomer—the global sales authority and bestselling author—this indispensable resource shows how to overcome customer resistance and includes the low-down on the right ways to ask for a sale in order to seal the deal. Designed to be practical, this invaluable guide is filled with sure-fire tips and compelling examples that illustrate how to ask the five crucial questions that will create a sense of urgency prospects cannot ignore. Once you've mastered the art of asking these essential questions you will get to the heart of the customer's problem or need, very quickly, without the buyer feeling like she is being pushed. The author shows how to walk the delicate balance between your words and actions, and the prospects thoughts and perceptions. To give you a definite edge, The Very Little but Very Powerful Book on Closing offers fourteen proven guidelines that help you maximize your listening skills, increase your productivity, reduce errors, gain customer satisfaction, and make more sales. With The Very Little but Very Powerful Book on Closing as your guide, you can develop the closing skills and build the confidence necessary to become a sales powerhouse.

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Product details

Hardcover: 80 pages

Publisher: Wiley; 1 edition (December 7, 2015)

Language: English

ISBN-10: 1118986520

ISBN-13: 978-1118986523

Product Dimensions:

5.3 x 0.4 x 7.3 inches

Shipping Weight: 1.6 pounds (View shipping rates and policies)

Average Customer Review:

4.1 out of 5 stars

34 customer reviews

Amazon Best Sellers Rank:

#219,250 in Books (See Top 100 in Books)

Makes for an informative pamphlet. Don't get me wrong, I'm a Gitomer fan - just don't like the "depth" of this one. Of course, to his credit, the title warns about the absence of detail. Perhaps I've read too many books on closing. This one provides nothing new. Actually, the best content, in my opinion deals with listening skills - not closing.

The book is fine -- but 8 pages of content were blank! The ink had smeared or incorrectly printed.on several pages so I missed key points..

Gitomer is the best, his books are treasures that should be in every sales professional's library.

Purchased as a gift.

 Whether you are new to sales or have been selling for a while this book is awesome. For the new salesperson there is solid sales advice for helping the sales process. If you are new to sales this book is packed with real information that can be used to help close the deal in a way that is effective and not creepy.This book could easily be overlooked because of its small size but it is packed with powerful information. The cool thing about this book is it starts where closing has an issue and that is really the salesperson. When a sale is not made it isn't the fault of the buyer its the fault of the seller. Most salespeople do not want to hear this piece of information when they do not make the sale but they need to.In this book you will find some easy to read sales strategies to implement quickly:A few different ways to ask for the saleA list of 25 questions you can use to make your own powerful questionsSome great guidelines of how to listenNo sale will be made unless you ask for itHow to assume the sale and have some confidenceThe self test at the end is something every salesperson should go through as a checklist to confirm they have done everything correct to make the sale whether it has closed or not.This is a great book for a salesperson who is new or who has been out in the field for a while. The book is to the point and an easy read. Jeffrey is never short on telling it as it is and this book is no different. Where I can see this book having the biggest impact if for the salesperson who is struggling and doenst know where to turn or who to talk to.The reason I believe this book will be an instant classic is it is short and to the point, packed with real sales information and has relevant ways to close the deal for some time to comeThe only thing I dont like about this book is I didn't have it when I first started selling years ago as it would have saved me tons of torment.

Simple,quick tips and fundamentals of sales.

sucks

Yes, it is short, but it really makes its point and gives you a great deal of information to modernize your "closing" techniques. Providing this book to all of my mentees!

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The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale PDF
The Very Little but Very Powerful Book on Closing: Ask the Right Questions, Transfer the Value, Create the Urgency, and Win the Sale PDF

Jumat, 14 Juni 2013

Ebook Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand

Ebook Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand

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Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand

Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand


Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand


Ebook Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand

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Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand

About the Author

Kevin J. Duggan is a renowned expert with more than 30 years of experience in applying advanced lean techniques to achieve Operational Excellence and the author of three books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth (McGraw-Hill, 2011), Creating Mixed Model Value Streams: Practical Lean Techniques for Building Demand (Productivity Press, 2002), and The Office That Grows Your Business―Achieving Operational Excellence in Your Business Processes (The Institute for Operational Excellence, 2009). In 1998, he founded Duggan Associates, an international training and advisory firm, to assist companies applying advanced lean techniques into their operations. In 1999, Duggan began working with the Lean Enterprise Institute as a faculty member and also as a Director for the Lean Enterprise Institute Canada while he continued to mentor companies implementing lean. He has developed several advanced workshops such as Creating Mixed Model Value Streams, Creating Flow Through Shared Resources, Creating Flow Through The Supply Chain, Creating Business Process Value Streams, and Lean Product Development that have been adopted by major corporations as part of their production systems. In 2007, he founded the Institute for Operational Excellence, the leading educational center on Operational Excellence, to provide resources including classroom workshops, online training, how-to articles, and books on how to achieve Operational Excellence to a global community of members. Duggan has assisted many major corporations worldwide over the past 12 years, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN, FMC Corporation, and Parker Hannifin. A recognized authority on Operational Excellence, Duggan has contributed to publications such as Industry Week, Aviation Week, and American Executive, and has appeared on CNN and the Fox Business Network. Duggan is a frequent keynote speaker, master of ceremonies, and panelist at international conferences such as the Australian Operational Excellence National Forum, the European and American Manufacturing Strategies Summit, European Process Excellence in Manufacturing, and Aviation Week’s Management Forum. He also guest lectures graduate students in business at colleges throughout the United States, including the University of Michigan and Ohio State.

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Product details

Paperback: 224 pages

Publisher: Productivity Press; 1st edition (November 7, 2002)

Language: English

ISBN-10: 1563272806

ISBN-13: 978-1563272806

Product Dimensions:

8.5 x 0.5 x 10.8 inches

Shipping Weight: 1.2 pounds

Average Customer Review:

4.6 out of 5 stars

6 customer reviews

Amazon Best Sellers Rank:

#913,307 in Books (See Top 100 in Books)

In this very good book author Kevin Duggan describes an approach to implementing lean manufacturing in challenging environments characterized by a high degree of variety, shared resources, and lumpy demand. All too often in such situations, practitioners conclude that lean principles can be applied incompletely or not at all. Significant missed process improvement opportunities follow from this foundational misunderstanding.Duggan develops his material using as a case study the hypothetical EMC Supply Company. Value stream mapping is used throughout the book to depict the current scenario and the various improvements to achieve the desired future state.The author starts at the very beginning, with a discussion of how the proper definition of product families is critical to the creation of flow in high mix plants. He goes on to introduce the concepts of takt time and the pacemaker operation for the process. From there the discussion moves to the balancing of operations, presentation of materials at the point of use, scheduling the work, and dealing with variation in customer demand.These concepts are applied by the EMC implementation team and are illustrated with an evolving series of value stream maps. As a result the presentation has a "real world" feel to it that should encourage application of the principles.One significant caveat needs however to be mentioned. Successful implementation is about pressing through countless details in every situation. Duggan draws attention to this in various places writing for example, "Material presentation for a high mix of products will take some creativity and planning. This is an area where we will have to sweat the details".In fact, in my experience as a lean implementer, the details need to be sweated at every turn. The concepts may be simple, elegant, and often self evident, but putting them into action requires an almost obsessive attention to a myriad of practical intricacies.For those committed to making this effort the results will be impressive. This book can help make it happen.

If you can get past the first few chapters this book has some useful information. Many Lean books describe the seven (or more) wastes, but this book expands by adding both examples of the waste and the tools used to eliminate that particular type of waste. The book is filled with instructions, examples, forms, and checklists that could easily be adapted to a particular company or department. One checklist that I think will be particularly useful is the Proof of Need Survey. It is a survey that is handed out to employees in an area that will be undergoing improving. The aim of the survey is, through a series of yes/no questions, to gain alignment or "buy-in" to the need for improvement.The book includes a copy of The 5S Desktop (PC) Pocket Handbook - Using the Power of the Toyota Production System (Lean) to Organize and Control Your Electronic Files and Folders.The book attempts to be an all inclusive resource for the Lean Office. I always find this to be a poor approach. I'd rather read several good books on narrow topics than one poor book on a broad topic. The authors actually claim "Though this book is comprehensive and should have everything you require, it should be noted that as authors and continuous improvement specialists, we are not arrogant to think otherwise." The text does often come off as arrogant without much information supporting the author's expertise.

I have to agree with other reviewers. The math is dead simple. And the transition from batch to flow will re-invent your business.Where to book fell down for me was in the examples given. If i worked in a shop which only produced a small list of parts and very little process variation i would be done implementing by now.Where a small business may fall most large facilities/organizations do not. Again, great way to approach changing the way your business runs but without some serious data mining and statistical skills you will end up right where you started.

Great resource.

Most companies have struggled with the application of lean concepts to more complex applications in manufacturing. Most books provide examples for very simple, highly repetitive production. The author Kevin Duggan provides the first real reference of the application of the lean concepts of flow and level pull to mixed model environments. The book details how to identify product families in such situations, with easy to follow guidelines that include consideration of work content, as well as required process steps. There are excellent descriptions of how to adapt the important concept of management timeframe or "pitch" to a mixed model application by taking the traditional "day-by-the-hour" board concept and creating a "floating pitch board".The book is easy to read, making use of a case study and the effective value stream mapping tool to guide the reader throughout. This is a must read for anyone who works in a high mixed model production environment - which is most manufacturers - and not just a "widget" producer.

Great book!!!! Better than expected. If you buy one book on mixed model value streams, buy this book.... Again, super book.

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